Transforming Parking at Sydney Airport: DESIGNA's New Ticketless Hybrid System

Sydney Airport, one of the world’s busiest international gateways, has recently upgraded its parking infrastructure with DESIGNA’s ticketless hybrid system. This new system, hosted on Sydney Airport's servers, is designed to streamline parking, enhance user convenience, and integrate seamlessly with other airport services.

Sydney Airport is a critical hub in Australia’s aviation network, welcoming over 40 million passengers annually. As Australia’s international gateway, the airport plays a significant role in Sydney’s economy, contributing over $42 billion in annual economic activity and supporting 336,000 jobs. Sydney Airport has embarked on a transformative five-year investment program to enhance its parking facilities, as it prepares to accommodate 2 billion passengers by 2040. This major overhaul aims to deliver a faster, seamless, and more eco-friendly parking experience, with DESIGNA leading the way in providing state-of-the-art parking technology solutions.

Key Improvements:

• License Plate Recognition (LPR): Advanced LPR technology will allow for quicker entry and exit, reducing congestion and improving traffic flow.
• Real-Time Parking Guidance: A cutting-edge system featuring 2,275 detection cameras and 195 wayfinding signs will guide drivers to available spaces more efficiently, minimizing the time spent searching for parking.
• Ticketless Parking: The introduction of paperless, ticketless parking will cut down on waste, saving approximately 5.5 million paper tickets annually.
• Upgraded Entry & Exit Points: 63 entry points, 53 exit points, and 116 parking lanes will be upgraded, improving overall accessibility and efficiency.
• Enhanced Digital Displays and Message Boards: With 179 new digital displays and 63 message boards, passengers will stay informed and connected throughout the parking experience.
• Online Payment & Account Set-Up: Regular users can benefit from an easy-to-use online account setup, allowing for swift entry and exit without the need to stop at a payment machine.

Sydney Airport’s Group Executive Commercial, Mark Zaouk, emphasized that these upgrades are crucial in preparing for the expected surge in passenger numbers: "We’re on track to serve 2 billion passengers by 2040, and these improvements to our car parks will be essential in meeting that demand. The upgrades will make it easier for passengers to find parking, reduce vehicle circulation, and enhance the overall experience."

DESIGNA’s Managing Director Australia, Sheldon James, expressed pride in partnering with Sydney Airport: “We are thrilled to play a pivotal role in transforming the airport’s parking facilities. By tailoring our parking management solutions to Sydney Airport’s specific needs, we’re ensuring a more automated, user-friendly experience for all travelers.”

Environmental & Customer Benefits:

• Sustainability: Ticketless parking will drastically reduce paper waste, contributing to the airport’s environmental goals.
• Improved User Experience: Real-time guidance and digital enhancements will streamline parking, while mobile payment options and LPR systems make the process more convenient for passengers.

Phase one of the upgrade program will begin in late 2024, with the completion of the new systems across all car parks scheduled by Q4 2025.

The new DESIGNA system is set to revolutionize parking at Sydney Airport by offering a more efficient, user-friendly experience. By integrating advanced technologies and streamlining operations, DESIGNA is helping to improve the flow of traffic, reduce wait times, and provide a seamless parking experience for travelers.

This upgrade not only meets the growing demands of a busy international airport but also sets a new standard for airport parking solutions. Travelers and airport staff alike will benefit from the enhanced functionality and convenience that DESIGNA’s cutting-edge system provides.

For more information on how DESIGNA’s innovative solutions are transforming parking at Sydney Airport, visit DESIGNA’s website or contact our team.