Reference · Airport

FRAPORTFrankfurt Airport

Fraport AG is one of Europe's largest car park operators. For parking management, it relies on Designa.

Client
Fraport AG
Location
Frankfurt am Main
Go-live
2014
Scope
57,000 parking spaces

Why Fraport, one of 200 airports worldwide, chose Designa's parking management system

Frankfurt is Germany's largest airport, number 3 in Europe and number 12 worldwide. More than 60 million passenger movements a year meet 14,000 spaces for seasonal parkers and 15,000 public parking spaces here. A parking operation of this scale has to run without failure and process every transaction reliably, around the clock.

At the end of 2012, Designa won a Europe-wide tender for the new parking management system. The deciding factor was a migration concept that allowed the rebuild during live operation, without closing the car park. Just under two years later, the first terminals were in use.

Designa entry terminal at Frankfurt Airport
The challenge

Upgrading Europe's largest car park during live operation

Fraport manages 57,000 parking spaces on and off the airport, spread across car parks and open areas. Modernising this grown system without interrupting operations was the real challenge.

Two requirements were paramount: absolute reliability and the safe processing of the enormous transaction volume of an airport of this size.

57,000
parking spaces on and off the airport
60M
passenger movements per year
12M
parking transactions per year
Designa exit terminal at Frankfurt Airport
The solution

Migrated in two years, highly available around the clock

Based on a detailed migration concept, Designa installed the new entry and exit terminals as well as the pay stations during live operation. The IT system is designed as a high-availability cluster and fully integrated into the client's IT environment.

50 operator stations run day-to-day operations. A comprehensive Designa service plan keeps the system available around the clock, seven days a week.

330
entry terminals
75
exit terminals
66
pay stations
50
operator stations
Customer feedback

We are very satisfied with our decision to use Designa as the manufacturer and service provider for innovative parking management systems. The systems work flawlessly and are in operation for our guests around the clock. In the end, our customers want one thing above all: to park their vehicle safely and conveniently right at the terminal.

Gerald Krebs
Senior Vice President Parking Management, Landside Traffic Operations, Fraport AG

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