Reference · Airport

SYDNEYAirport

Designa's largest project in Australia to date.

Client
Sydney Airport
Location
Sydney, Australia
Go-live
2012
Scope
Valet parking system

Designa's largest project in Australia to date

In 2002 the airport was privatised and is today majority-owned by Australia's MAP Airports. With innovative technology and comprehensive project management, Designa won the airport over and secured the contract for the redevelopment project, with go-live planned for April 2012.

Entry and exit at Sydney Airport
The challenge

An extremely ambitious schedule and scope

The entire undertaking followed a clearly structured project and time plan, the “High Level Programme to Completion”: milestones, scope of documentation, specifications, acceptance criteria and timeline.

In terms of timeframe, scope of delivery and logistics, the project was extremely ambitious.

Valet parking at Sydney Airport
The solution

A fully integrated valet parking system

For Sydney Airport, Designa installed a fully integrated valet parking system. It manages, among other things, 41 entries, 31 exits, 18 pay stations and 8 valet PoS terminals for service tracking.

Customers are greeted with a handheld iTouch in the valet zone and benefit from individual space monitoring. Pre-booking via a web interface and a fully virtualised server environment round off the feature set.

41
Entries
31
Exits
18
Pay stations
8
Valet PoS terminals
Customer feedback

We took our time, now we want to and will get everything right. The Sydney Airport master Plan, an ambitious expansion and modernisation project, has been in place since 2009 and is scheduled to run until 2029 [...]. We are very happy that [...] we have been able to award the contract for this important area to Designa, because here we are really getting the solution with the most sustainable technology and which offers our customers the best service."

Craig Norton
General Manager Parking and Ground Transportation, Sydney Airport

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